About Neo Online
Neo Online is an online store for racquet-sports players. We stock the gear that gets you on court and playing better: pickleball paddles, tennis and padel rackets, balls, court bags, portable nets, replacement grips and overgrips, and the apparel and accessories that go with them. We are based in St. Petersburg, Florida, and we ship across the United States.
What we care about
Racquet sports are growing fast, and choosing equipment can be confusing — paddle cores and surfaces, racket head sizes and string patterns, grip sizes, ball types for indoor and outdoor play. We built Neo Online to make that simpler: a focused, well-described range, honest specifications on every product page, and straightforward shipping and returns, so you can pick the right gear with confidence and spend your time playing rather than second-guessing a purchase.
Our range
We carry equipment across levels, from players picking up a paddle for the first time to competitive club and tournament players. For pickleball that means paddles in a range of weights, cores and surface finishes, plus indoor and outdoor balls and bags. For tennis and padel it means rackets across head sizes and balances, string, grips and overgrips, ball tins and racket bags. We add court accessories — portable nets, line sets, ball hoppers and towels — so you can kit out a game from one place.
How we work
We keep the catalogue focused rather than endless, describe each item plainly with the specifications that actually matter for choosing it, and price fairly. When you need help deciding between two paddles or grip sizes, our team is a short email away. Orders are packed and dispatched quickly from within the United States, with tracking on every shipment.
Why racquet sports
Pickleball, tennis and padel are some of the fastest-growing sports in the country, and for good reason: they are social, they suit every age and fitness level, and a single afternoon on court is genuinely fun. The right paddle or racket, a bag that fits your kit and balls matched to where you play all make the game better — and that is exactly the gear we focus on, so you are set up to enjoy it.
Our guarantee
We stand behind what we sell. Every order ships quickly with tracking, every product page tells you the specifications that matter, and if something is not right our 30-day return policy and responsive support make it easy to put it right. We would rather help you choose the correct item the first time than process a return, so if you are unsure, ask us before you buy.
Get in touch
Questions about a product, an order or a return? Email us at support@neoonline.store. Our address is Neo Online, 7901 4th St N, Ste 300, St. Petersburg, FL 33702. We are glad to help you find the right gear for your game.